UNISON is one of the UK's largest trade unions, with 1.3 million members. They represent staff who provide public services in the public and private sector.


In 2017 Hactar worked with UNISON to take a five page, paper-based Branch Assessment document and transform it into something that made annual planning a useful and straightforward process for HQ, Branch and Regional managers alike.

With Alpha live, and a year of positive qual and quant data behind it, we revisited the platform earlier this year. As part of this phase of work we designed and deployed an integrated financial module, geographical
mapping visualisations of branch membership and representatives, side-by-side comparison of responses to questions year-on-year, and functionality for UNISON to suggest actions to managers. I was responsible for the UX and UI of this project, using th existing design system and journey processes. 

The functions were designed, tested, and live in under eight weeks.